Quelques difficultés de compréhension avec personnels pas toujours bilingues.

Waited 30 minutes before taking actual possession of the vehicle. Agent over insistant on selling insurance packages, already covered by credit card or personal insurance. Tried scaring us into renting a larger vehicle (because of the difficult Rocky Mountain hills). Turns out we were already upgraded. Multiple scratches on almost brand new vehicle. None noted on inspection sheet. Went back inside to simply see the agent indicate damages based on my own recollection, or even his own "probable"spots We eventually took photos of all damage to feel more comfortable with eventual issues. Drop off agent refused to inspect the vehicle in our presence upon return. The Vancouver airport may in the end be too busy a place to allow rental agents to do a correct job.

Perfect.

Dollar is good,

very good car, service ok, once I knew exactly were the desk was, and taht it was Dollar's desk !

Personnel peu disposé à donner les informations nécessaires, notamment quant au retour de la voiture fait un jour férié. C'est le gardien du parking qui nous a finalement donné la solution. Un autre client venu prendre une voiture n'a pu le faire.