Excellent !

RAS

RAS

Une personne au guichet le vendredi à 16h pour récupérer une voiture et 20 minutes par client. Pas de petite voiture disponible alors que je l'avais commandé depuis 2 mois. Problème de coffre à la prise de la voiture et encore 20 mn d'attente pour en trouver une autre !! Je ne recommanderai pas Thrifty et He

pas de commentaire. Réservation facile.

Le personnel était arrogant

I came to pick up the car with a handicapped child we came half an hour before the scheduled time for the rental. I asked the lady who works at the agency to give me the keys a little earlier since I had an appointment at the hospital Necker but she waited until the last minute to hand me the keys of the car despite the fact that my child was on a wheelchair!? I understand very well the rules that all agents have to respect about all rentals but this time I'm talking about human behavior towards a sick child. I sent an email to the agency Hertz explaining the behavior of his agent but they replied with a small note of apology (but in the end it did help me to solve my situation). I will be very careful To choose a better rental agency next time.

As for the restitution of my vehicle all went well