L'agent était un vrai requin commercial, il nous a presque forcé à prendre leur assurance à 50€ par jour et était très désagréable lorsque nous avons refusé. J'ai aussi été débité d'un montant de 50€ pour soi-disant un kit de secours manquant (que nous n'avons jamais vu ni utilisé) - quand on a vu les commentaires sur internet on a compris qu'on était pas les seuls a avoir vécu cette expérience - je ne relouerais jamais chez eux!!

Staff very polite and smiley but it was too much. I thought the lady was genuinely super nice and offered to upgrade the car as I was getting married this holiday but what she was offering actually had a price! I declined politely. I was also very surprised to see how expensive the full cover was. I thought I had a good deal when initially booking with goldcar but turns out it is as expensive as others suppliers.

Easy.

Les conditions tarifaires ne sont pas suffisamment détaillées sur le site.

I have booked a car in Toulouse for 5 days at a good rate of 93€. When I arrived to pick up my car the staff was very pushing and very demanding to add on top of this price an insurance fees of 137€ to cover all risk... + 50€ to get out of the border + 8€/day to be upgraded etc.... I said that I was not interested so the agent sounded upset and became not very friendly ! He demanded me to sign several papers to says that in case of any problems (even not responsible) I would be charge a lot of money + they withdrawn from my account 1215€ as caution!!!! The pressure was very hard and on top of that when I took the car the front tyres were totally worn out... The hostess could change the car since she had no other keys!!! I sent the pictures of the car and the tyres the next day morning and requested the full insurance because of the risk to drive such car, but I was answer that it was not possible and they only propose to change the car.... But that meant to do 250kms more for me !!! So I drove very carefully and I canceled several destinations ion the maintain because of the technical and finacial risks. I have booked a lot of cars in my life (I am 55yo) and it is the first time I am so stress and unhappy.