One-Dollar FreezeHave you ever thought about booking a car with just $1? Is that even real? When I saw this option on QEEQ, I was honestly a bit skeptical. One dollar? It sounded too good to be true. But I decided to give it a shot because if it worked, it would make my budget so much easier. So, I booked a Dacia Sandero in Paris and only paid $1 as a reservation fee. In my mind, I was like, is there some hidden catch? Over the next few days, I kept checking my credit card statement to make sure there were no extra charges. And just as they promised, there were no additional fees. The remaining amount was only deducted closer to the pick-up date, and there was no interest at all. The whole process felt so smooth and stress-free. Especially as a young person with limited credit card limits, this method took off all the pressure. Being able to rent a car in a big city like Paris without having to pay a large amount upfront was such a relief. At first, I was a bit worried, but in the end, I found this to be a very flexible and worry-free payment option.
Dedicated customer serviceEverything went smoothly after I picked up my car in Bordeaux, France, until a few days after returning it, I received a notification of an unexpected charge. It was £248.16, including damage fees and so-called late return fees. I clearly remembered taking photos when returning the car, and I even had my boarding pass to prove I left on time. So, I contacted their customer service for help.
The customer service team responded quickly. After hearing my explanation, they assured me they would follow up on the matter. A few days later, they got back to me with the car rental company's response, which included damage photos and a claim that the charges were justified. I was upset because I knew those damages were already there when I picked up the car. I even remembered the contract had marked those pre-existing damages.
I sent the photos I had taken during pickup to the customer service team, but they said the photos were not clear enough to prove the damages were old. Still, they didn’t leave me feeling helpless. Instead, they suggested I try disputing the damage fees. If that failed, they would assist me with an insurance claim.
Over the next few days, the customer service team kept me updated on the progress. They submitted my contract and photos to the rental company, emphasizing the pre-existing damage records. Although the rental company eventually rejected the dispute, the customer service team advised me to file an insurance claim immediately and guided me through the process in detail.
Throughout this experience, I felt their patience and professionalism. Whether it was explaining the complicated process or helping me complete the claim documents, they were very thorough. In the end, I successfully received £229.36 as compensation for the damage fees, and the late return fee was refunded promptly.
Although the process had its ups and downs, their support made everything much easier for me.
AXA Full CoverageAt first, I was really upset. After returning the car, I was charged a huge amount! I had checked the car thoroughly when picking it up and noticed some small scratches, even taking photos of them. But the car rental company claimed these were new damages and charged me £260. I tried to explain and appeal to them, but they insisted the charges were correct and didn’t listen to me. As a mom traveling with kids, this situation made me feel so helpless. Then I remembered I had purchased AXA Full Coverage, which gave me some relief. I contacted their support team and provided all the photos and contract records. They were very professional and assured me they would do their best to help. I have to admit, the process was a bit complicated, but they kept following up on my case. In the end, they successfully helped me with the claim, and I was reimbursed £260. It was such a relief to know I didn’t have to bear the extra cost due to the rental company’s mistake.
One-Dollar FreezeAt first, I was a bit worried about the payment for the car rental since business trip budgets are always tight. But when booking with QEEQ, I noticed they offered a service called 'One-Dollar Freeze.' I only had to pay $1 upfront to secure my booking, and the rest was automatically charged before the rental started, with no interest at all. This flexible payment option made everything stress-free for me. Looking back, it was such an easy experience, letting me focus on planning my trip without worrying about a big upfront payment.
Dedicated customer service'How did you handle it so fast?' I asked the customer service team. A few weeks ago, I rented a car in Paris, France. After returning it, I noticed some strange charges on my bill, like fuel fees and an upgrade package fee. I had refueled the car the night before returning it and had payment records, but the car company insisted the charges were correct. I felt helpless, but their customer service was so professional and patient. They helped me organize evidence step by step and kept following up with the car company. Every time I had questions or needed updates, they responded immediately. Although the process took some time, they eventually helped me get back the extra charges. I really appreciated their service and felt well taken care of.
One-Dollar FreezeI still remember sitting in front of my computer, browsing the QEEQ website for a rental car. I was planning a trip to Marseille, France, and wanted a nice car, but my credit card limit was a bit tight. Then I saw their 'One-Dollar Freeze' service. It allowed me to book with just $1 upfront, and the rest would be automatically charged before the rental started, with no interest. It was perfect for me, no stress. I quickly picked a Hyundai Kona, and the whole process went smoothly. After confirming the booking, I felt so much relief. This flexible payment option really saved me.
